The Silicon Valley Employers International Forum (SVEIF) — a group of Silicon Valley–based companies operating in 54 countries with more than 64,000 employees and 10,000 benefit plans — faced an enormous challenge in 2003: Help members manage benefit programs on a global basis, while addressing business issues related to corporate governance, mergers and acquisitions, and competitive standing.

 

The SVEIF chose Capwiit to implement an innovative global solution to collect, manage and review benefit data through its web-based benefits tracking tool, BenTrack™. We customized an application that allows each member company to store and manage its own data. Through this site, participants have access to high-tech market data, mandatory benefit requirements and Social Security benefits information. In addition, our solution provides participants with "read-only" access to one another's company-sponsored benefit plan designs, a unique arrangement that allows the companies to benchmark their programs and establish best practices.

 

After five months of data collection, the SVEIF's efforts began to pay off. Information sharing began, and companies could evaluate the market position of their benefit programs against other SVEIF-member companies and the larger high-tech sector. Several companies also began to integrate BenTrack into their internal M&A processes during the due diligence phase of acquisitions. The side-by-side reporting capabilities of BenTrack gave companies an efficient tool to quickly identify gaps in coverage within countries and to harmonize benefits. We will continue to adapt BenTrack to the SVEIF’s expanding needs, both domestically and internationally.

 

 

 

In assessing its existing global compensation programs, NCR Corporation, an Ohio-based global technology company with $6 billion in revenue and more than 26,000 employees worldwide, saw an opportunity for improvement. As the company continues to grow, NCR wanted to create a compensation management system that would better support NCR’s evolving business strategy and empower managers with credible, fact-based decision-making tools.

The company engaged Capwiit to assist it develop a web-based global compensation management solution and job leveling tool that would allow NCR to effectively link pay, performance and external market positions across business lines and borders.

 

Capwiit worked with NCR to analyze the company’s existing global compensation system. The analysis revealed that NCR had “outgrown” its current compensation system of broad salary bands; it now required a more globally consistent methodology with better alignment to its key business functions, and an improved external linkage to the competitive market. Key underlying requirements were improved technology, practice and process.

Capwiit and NCR leaders identified desired characteristics of the new compensation management solution and customized Capwiit’s REWARD™ web-based compensation management system and job leveling tool to support NCR’s global compensation process and infrastructure. Key features of the new solution include:

Through REWARD, NCR now has a compensation management solution that provides a globally consistent, market-based methodology for job analysis. It also has access to large libraries of market data to generate timely, accurate and credible analyses. And key staff around the world have the tools they need to model, price and manage NCR’s base salary structures.